Position: Immigrant Access Fund (IAF) Facilitator (1.0 FTE) 

 

We work to change lives. Check out our mission, vision and values on our website. Don’t forget 

to read about how we work with our participants to make a difference.  

 

Momentum is an award winning and nationally recognized community economic development 

organization utilizing innovative approaches to poverty reduction. We’re striving to be an 

employer of choice and were selected as  one of Alberta’s Top 50 Employers for 2011. We 

provide competitive compensation and benefits with an unparalleled work environment. We’re 

professional and diverse so you’ll find a range of people and backgrounds working here 

anywhere from an MBA to Social Work and everything in between. We’re serious about our 

work but we don’t take ourselves too seriously and love to celebrate and have fun along the 

way. We have high standards within a supportive setting that allows us to achieve a lot and 

have meaningful impact in the community. We’re good corporate citizens with sustainability 

being one of our values and take care to reduce our environmental footprint. Please check out 

our website for more information on Momentum and what it’s like to work here.  

If this sounds like a place where you would want to work, please review the position below to 

see if there’s a fit with your skills and experience.  

 

We’re looking for someone who easily builds rapport with people and thrives on supporting 

individuals in getting their Canadian career on track and achieving their goals. You have 

excellent communication and presentation skills that work one on one or can be leveraged to 

promote the program in the community. You’re energized and organized supported with strong 

computer skills and the ability to learn quickly. This is a growing team so you’ll need an 

adaptive, can do approach.. 

 

- You appreciate and thrive in a diverse environment  

- You’re patient, respectful and empathetic yet able to get your own needs met in a gracious way 

- You’re an enthusiastic problem solver   

 

Momentum staff are expected to work cooperatively with others; demonstrate flexibility in 

organizing work; show a high degree of initiative, discernment, resourcefulness; have good 

communication skills; and demonstrate thoughtfulness in decision-making. 

Staff must be non-judgmental and receptive in approach, and reflect genuine concern, respect 

and commitment towards the individual, family, and community. Responsibility:

The IAF Program Facilitator reports to the Skills Training Manager and is accountable for the 

effective delivery of the IAF Loan Program  

 

- Intake and Assessment 

- Participant support and follow up 

- Program administration 

- IAF Society Support 

- Department and Community Involvement 

 

- Supervisor: Skills Training Manager 

- Coordinator: Skills Training 

- IAF Facilitator(s) 

- IAF Program Assistants 

- Financial Administrator 

- IAF Participants 

- IAF (Alberta/Canada) Society Staff and Board 

- Community partners, immigrant serving agencies, career centers, and educational institutions  

 

Goals/Outcomes                                                                                                                                

Intake and Assessment 

 

Inquirers and applicants for an IAF loan receive the loan and/or are referred to other appropriate services   

 

100% response to program inquiries and applications 

100% of program outputs and outcomes are achieved 

 

- In collaboration with the Administrative Assistant, and IAF Facilitator(s), respond to all phone, drop-in and email inquiries 

- Maintain a current knowledge of issues affecting inquirers and applicants (e.g. immigration, professional accreditation associations)  

- Conduct assessment interview using the Sustainable Livelihoods Model framework 

- Ensure appropriate referrals are made to community resources and professional accreditation organizations  

- Assist applicants to: 

   - complete IAF application form 

   - prepare Learning and Employment Plan 

- In collaboration with Administrative Assistant, conduct reference checks and pull credit reports 

- Present applicant to appropriate committee  

- If applicant is approved for loan: 

- Prepare loan documentation 

- Ensure all documents are signed by applicant

 

Participants receive support throughout the process of the IAF loan program 

 

75% of portfolio progress or complete Learning Plan  

50% of paid in full participants report being employed  

95% loan portfolio repayment rate

 

- Contact participants Immediately if they do not meet the obligations for repayment of the loan, and develop an action plan for payment 

- Maintain regular contact with participants in accordance with IAF policies, Momentum procedures, and Learning Plan ‘milestones’  

- Maintain a strong working relationship with participants though out the entire loan repayment period (in particular during the Learning Plan period) so that participant are able to:  

    - reach their Learning and Employment Plan goals 

    - increase their resiliency for unpredictable events 

-  Ensure Skills Training Manager is aware of participants successes and challenges 

 

Effective and efficient loan administration  

 

100% of reports are submitted on time 

100% of TEA tasks are completed on time 

80% of participants report satisfaction with program 

 

- Ensure loan policies and procedures are followed and updated as required 

- Maintain accurate and up-to-date records (electronic and paper) 

- Prepare required reports 

- Provide suggestions to continuously improve loan administration 

- Support the workflow of the Administrative Assistant with the other Facilitators 

 

IAF Society receives support for aspects of the work that directly effect participants 

 

Attend IAF yearly meeting 

 

- Support and attend presentations when requested by the IAF Society, as capacity allows 

- Collaborate with the IAF Society to build a sense of community among IAF participants  

- In collaboration with Skills Training Manager, provide input regarding  IAF polices with a view to continuous quality improvement 

 

IAF Loan Program is connected to the Skills Department, Momentum and the broader community 

 

Active on one Momentum committee/event per year 

 

Represent Momentum at one community event per year 

 

- Participate in skill Training department meetings, IAF program meetings, and Momentum staff meetings 

- In consultation with Skills Training Manager, complete other projects as defined through the Department Business plan 

- Network within the Calgary community as capacity allows

- Attend relevant conferences, seminars and workshops as capacity allows

- Participate in organization-related activities: committees, monthly chores etc.

 

- Post-secondary degree or certification in the social services field, complemented by other training in career development, community economic development, or adult education (or related experience) 

- Experience in working with people who are not born in Canada 

- Excellent interpersonal, communication, organizational and team building skills 

- Demonstrates  compassion, creativity, and the ability to be flexible  

- Personal integrity and good judgment  

- Able to work well independently and within a team setting 

- Strong computer literacy: Microsoft Office Suite (Outlook, Word, Excel) 

- Some experience working with data bases an asset  

- Experience in program management, including evaluation as asset 

- Experience with loan administration an asset 

- Knowledge of Community Economic Development  an asset 

- Able to work flexible hours (occasional evening work may be required) 

 

Please forward resume with covering letter: 

Via e-mail to:  job@momentum.org. State competition number in subject line of email.

Or by mail:   #16, 2936 Radcliffe Drive SE, Calgary, Alberta T2A 6M8  

Or Fax:  403.235.4646  

Attention:   Hiring Committee 

 

Competition Number: MOM1101 

 

Closing Date: Until suitable candidate is found 

 

Applicants must state salary expectations in their cover letter.  

Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to 

apply.  We wish to thank all applicants for their interest, however, only those selected for 

interviews will be contacted.  

 

For a detailed job description and more information about Momentum visit www.momentum.org.