Job Opportunity

Position Title: Catering Coordinator/Head Cook        

Start Date: April, 2012

Salary Range: $23-25/hour (depending on experience) 

Reports To: Program Manager

Hours: Part-time, min.14hrs/week, additional hours dependent on sales

Location: Lawrence Square Mall

Organization & Program Description

North York Community House is committed to working with individuals, groups and neighbourhoods to address the issues that are of concern to them. Delightfully Yours Catering Services is a new social purpose enterprise (SPE) initiative that developed organically from North York Community House's multicultural community kitchen program. Delightfully Yours Catering Services, nurtures leadership at all levels through a ‘stepping stone’ model that creates opportunities for marginalized newcomers (participants) to build on their skills and experience, and gain paid employment

Position Summary

The Catering Coordinator/Head Cook position reports to the Manager of Women's Program and is responsible for overseeing the Delightfully Yours Catering Service participants along with all the daily kitchen operations, such as monitoring food preparation activities and participant coordination. This position is also directly responsible for the business component of Delightfully Yours Catering Services, including negotiating food orders and ensuring timely service delivery to guests.

Main tasks & responsibilities:

Sales Operations

• Develops and executes marketing strategies to increase catering sales and ensure on-going employment hours for participants.

• Executes strategies to ensure Delightfully Yours is a preferred caterer at key venues

• Negotiates and structures sales agreements

• Responds promptly to sales enquiries, providing thorough customer follow up, and processes invoices promptly

• Consistently delivers against aggressive revenue targets
  Proposes and implements new revenue generating ideas and cost saving measures

Daily Kitchen Operations

• Monitors and controls resources, places orders and receives deliveries

• Conducts monthly inventory and checks for accuracy

• Works with various vendors on pricing, invoicing and product quality

• Monitors and controls resources, food preparation and tests cooked food

• Monitors compliance with health and fire regulations; evaluates information to determine compliance with standards

Supervision of SPE Personnel

• Schedules participants and assigns duties

• Coordinates assignments of cooking personnel

• Organizes, plans and prioritizes work to develop and meet catering goals

• Trains and instructs all participants on processes, procedures and proper food handling
• Guides, directs, and motivates participants, setting and monitoring performance standards

• Establishes standards for personnel and customer service

• Conducts performance reviews for all permanent and on-call participants

• Participates in the hiring process by calling applicants, interviewing and calling references

Team Collaboration

• Attends team and committee meetings as required

• Presents progress reports

• Works as a team with other staff, including managers, supervisors and departments

• Places orders and contributes to planning and executing for special events

   

 

Required Qualifications:

Education

• Minimum High School Diploma with 3 years of food management/catering environment experience; or: College degree on Hospitality Management Certificate and a minimum of 2 years experience in food management/catering environment.

• Certificate and License Requirements: Food Handling Certificate

• Experience working with social enterprise/social purpose enterprise initiatives an asset.

Experience and Skills

• Experience coordinating several activities or projects at one time, required

• Experience assisting with recruitment, hiring, and training of cooking staff, preferred

• Positive collaborative approach when working in a team environment to achieve the goal of the Social Purpose Enterprise

• Must be assertive, fair, consistent and courteous when dealing with participants, co-workers and the public

• Able to make sound decisions and handle adverse situations.

• Initiative to work independently and meet deadlines

• Ability to keep accurate records and complete necessary business documentation

• Ability to properly and safely operate field equipment

• Valid driver's license and access to vehicle, a positive asset

• Skills in Microsoft Office including Word, Excel, and Outlook

Other Requirements:

• Ability to work a flexible schedule that includes some evening and weekend hours, as required

• Will require regular travel within North York/northwest Toronto
• A successful clearance of criminal record verification will be required

   

How to Apply

Please submit cover letter and resume by Wednesday, March 21, 2012 at 5:00 p.m. to:

Catering Coordinator/Head Cook Hiring Committee

North York Community House

700 Lawrence Ave. W., Suite 226, North York, ON  M6A 3B4

Fax:  416-784-2042   E-mail:  nych@nych.ca

No phone calls please – only candidates selected for interviews will be contacted.