Objectives 

• To support and assist women facing economic and social barriers to obtain valuable work experience and other services (via mentorship and community workshops) 
• Develop skills of community women to become peer mentors to offer support and facilitate access to services by other low-income women 

Responsibilities 

• Supervise Drop-in Coordinator 
• Coordinate and facilitate the Women Empowering Women Into Leadership (WE-WIL) group, including selecting program participants, developing and updating curriculum, evaluation and reporting results
• Support and mentor WE-WIL mentors 
• Identify meaningful volunteer opportunities 
• Coordinate practicum student placements within WCWRC programs 
• Ensure volunteers are provided with appropriate level of supervision and direction 
• Establish and implement a process for evaluating contract volunteers are aware of the schedule 
• Assist with conflict resolution with volunteers and/or centre participants 
• Coordinate formal and informal volunteer appreciation/recognition 
• Represent the views and concerns of the volunteers and community women to board and staff 
• Develop and implement strategies to recruit the appropriate volunteers
• Orient volunteers of their role and responsibilities and appropriate conduct in accordance with WCWRC personnel policy 
• Organize workshops and training opportunities to build volunteers’ skills and knowledge 
• Develop and implement the goals and objectives of the volunteer program and general services of the Centre 
• Develop and administer records that document volunteer activities 
• Ensure strong, useful program evaluation is occurring for all aspects of the Volunteer program as per funding and WCWRC requirements (using evaluation plans/tracking) 

Knowledge, Skills and Abilities 

• University degree in social sciences. A combination of education and experience may be considered 
• Demonstrated strong knowledge of anti-oppression framework/ theory 
• Strong knowledge of diversity and inclusion 
• Strong understanding of empowerment and harm reduction philosophies 
• Demonstrated strong knowledge of program evaluation
• Demonstrated strong writing and research skills
• Experience working with people who face multiple challenges and barriers including mental illness and mental health issues 
•  Experience in supervision of a diverse group including staff and volunteers 
• Experience in program planning, implementation and evaluation 
• Demonstrated ability to meet deadlines 
• Experience developing and managing a budget 
• Experience writing proposals and reports 
• Strong interpersonal skills, including active listening skills 
• Strong written and verbal communication skills 
• Presentation and facilitation skills 
• Well-developed computer skills including the use of Microsoft office, outlook and internet research 
• Demonstrated ability to prioritize tasks 
• Professional and responsible with sensitive and confidential issues 
• Attention to detail 
• Strong administrative skills 
• Excellent organizational and time management skills 
• Superior problem-solving skills 
• Strong conflict resolution skills

• Participant focused 
• Experience working within the non-profit sector 
• Demonstrated ability to work within an inclusion framework 
• Strong advocacy skills 
• Ability to work from a multi-level approach 
• Understanding of Community Economic Development Concepts
• Ability to adapt to changing priorities 
• Ability to multi-task 
• Existing knowledge of the issues of marginalization 
• Experience working collaboratively with community organizations 
• Self-motivated, able to work with minimal supervision 

• Days, with occasional evenings 
• Indoor office environment