2pm to 3pm Eastern Time

What if the performance data that you receive do not adequately capture the effectiveness of a nonprofit?

Over the past two decades, funders and policymakers have put more pressure on nonprofit organizations to pursue and achieve measurable outcomes. The increasing focus on performance-driven frameworks such as “pay for success” and “social return in investment” signals that such pressure will only grow more intense. For nonprofit professionals, that trend raises troubling questions: What if the ways that your organization makes a difference in people’s lives are not easily measured through conventional performance metrics? What if the logic model of your organization does not fully account for the value that you deliver through direct work with beneficiaries?

Presenters

Lehn Benjamin, associate professor of philanthropic studies at Indiana University’s Lilly Family School of Philanthropy, will lead a discussion of what frontline nonprofit work looks like in practice—and how to accurately measure the value of that work. Joining Benjamin will be Katya Fels Smyth, founder and CEO of the Full Frame Initiative; Maria Peña, chief program officer of LIFT; and Jesús Gerena, senior vice president of the Family Independence Initiative.

Speaker Bios

In the webinar, these presenters will:

• Explain how some of the most popular performance models used in the nonprofit sector fail to measure the true impact of what nonprofit professionals do
• Examine the reasons why it can be so difficult—yet so important—to recognize the value that on-the-ground work delivers to beneficiaries and their communities
• Explore examples of nonprofits that have succeeded in capturing and conveying the full value of frontline work

Who should attend this webinar:

“Valuing Frontline Work” will be of interest to nonprofit practitioners whose organizations provide direct services to marginalized groups. The webinar will also be highly relevant to funders, consultants, evaluators, and other professionals who support organizations that engage in such work. During the latter half of the session, registrants will be able to direct questions to Benjamin, Smyth, Peña, and Gerena. Michael Slind of Stanford Social Innovation Review will moderate the webinar.

Price: $49, which includes access to the live webinar; unlimited access to the webinar as many times as you’d like for twelve months; and downloadable slides. 

Register for Valuing Frontline Work