Santropol Roulant is looking for a dynamic and positive person to join our team as Meals-on-Wheels Intern for a duration of 6 months.

About Santropol Roulant

Santropol Roulant uses food as a vehicle to break social and economic isolation between generations. Creatively and collaboratively, we strengthen and nourish our local community with our novel approaches to active community engagement, youth leadership, food security and social inclusion.

Opportunities to learn and grow are key benefits of working at Santropol Roulant. Our working culture supports staff members in developing the skills required to ensure that our collective impact matches organizational and personal aspirations. It is therefore not required to have a background in one of the activities of our Meals-on- Wheels (MoW) program to apply.

About the Position

The MoW Internship is an opportunity to bring the core values of Santropol Roulant to life, working closely with the two groups of people who make up the heart of the Meals-on-Wheels community – the volunteers and clientmembers. As the contract progresses, the MoW intern will have the opportunity to take on increased responsibilities. They will also have the opportunity to participate in and contribute to Santropol Roulant's organizational processes, including weekly staff meetings, special events, working committees, hiring teams, etc. This 6-month placement offers a wide range of learning opportunities and concrete experience in the community sector.

Key responsibilities include

With the support of the Client Relations Coordinator :

• Nourish the relationships in the Roulant with community members facing a loss of autonomy.
• Communicate with our client-members for daily meal orders, respond to their concerns, enter their information in the database, and prepare the necessary documents for the kitchen and delivery service.
• Collaborate on the creation of communication tools for client-members (eg. newsletter, questionnaires, etc)
• Make home visits to clients to deliver their meals on an occasional basis.
• Participate in the organisation of events for our client-members.
• Welcome new meals-on-wheels clients to the service, in communication with health care professionals.

With the support of the Volunteer Program Coordinator :

• Develop enriching relationships with Roulant volunteers from different backgrounds and with different needs, and support volunteers in developing their leadership through their community engagement at the Roulant.
• Welcome volunteers to the Roulant before and after their volunteer shifts and respond to volunteer requests and concerns.
• Coordinate the volunteer team during afternoon kitchen shifts (meal packaging), assuring a positive volunteer experience and an excellent quality of service for our meals-on-wheels clients.

Organisational Life :

• Participate in shared administrative tasks such as welcoming visitors to the building and answering phone calls.
• Participate in the collective management of Santropol Roulant during staff meetings and through participation in special committees.
• Participate in the organisation of our community engagement events.

Ideal candidates will possess the following:

• Great inter-personal and team-work skills
• Comfortable speaking on the phone
• Great interest in food security and building social inclusion
• Interest in working with community members from different backgrounds
• Strong sense of initiative and ability to work autonomously
• Strong written and verbal communication in French and English
• Some experience and comfort cooking for large groups of people is an asset
• Valid Quebec driver's license is an asset
• Interest and enthusiasm for working in a community organization committed to social change

Please note that it is not required to have experience with our programme activities in order to apply.

This is a full-time 6-month position starting May 17th 2016, with a weekly schedule running from Tuesday to Saturday and an hourly wage of $12.33 for 35 hours/week.

**PLEASE NOTE** This position is funded by Emploi Québec. To be eligible, you must have a permanent residency in Quebec, be unemployed or underemployed, and a non-student. To obtain the letter of eligibility, please make an appointment with an agent at your local employment centre and tell them that you would like to become eligible for this position. Please note: We encourage interested applicants to contact an agent as quickly as possible as making an appointment can take up to a week. Please contact Stephanie (stephanie at santropolroulant.org or 514 284 9335) for the file number of this position, or if you have questions about the application process.

To apply, please drop off or email your CV, cover letter and Emploi Quebec letter of eligibility to Stephanie Childs at 111 Roy East or rh at santropolroulant.org by Monday April 25th at 9 am. Incomplete applications will not be considered. Candidates will be contacted only if they are chosen for an interview. For more information, contact Stephanie at 514-284-9335, write to rh at santropolroulant.org, or visit www.santropolroulant.org.

As an organization that works to break social and economic isolation and bring people together across social barriers, Santropol Roulant recognizes that people who experience structural oppression and marginalization have a lot to offer our community. People of colour, those recently arrived from other countries, people with disabilities, women, two-spirited and queer people, trans people, and other candidates who experience marginalization are strongly encouraged to apply and to self-identify in their cover letter. Our primary office space is step-free and has an accessible washroom, but our second floor and basement are not wheelchair accessible. Please contact Stephanie if you have any questions about the accessibility of our work area or your participation in an interview process.

SOURCE: Santropol Roulant