Can you provide both excellent customer service and precision payment processing? In this dynamic role, the Donor Services Coordinator provides primary coordination of the processing of campaign gifts/pledges and pledge payments in accordance with standard policies and procedures.

Reporting to the Director, Finance and a member of the bargaining unit Unifor Local 191, this position will specifically:

• Enter campaign gifts and pledge information into a Constituent Relationship Management (CRM) System
• Record payment schedules and methods, clarifying information with donors as required
• Process payments, prepare bank deposits and issue receipts to donors
• Assist in training campaign staff on gathering pledges from workplaces
• Assist donors with questions related to their pledge or payments
• Conduct analysis and follow-up of outstanding pledge collections
• Help with monthly bank reconciliations
• Ensure accuracy of donor records and perform data maintenance activities as required
• Support others in the finance department by performing other duties as assigned including bookkeeping functions

You are a highly accurate, detail-oriented person with a strong customer service focus and a substantial ability and interest to work with technology.

You are dedicated to making Winnipeg a better place to live, and you possess the following qualifications:

• A business certificate and two years’ related experience (or an equivalent combination of education and related experience)
• A minimum of two years’ experience in computerized accounting environment
• Exceptional organizational skills, with particular attention to detail
• Strong interpersonal skills
• Respectful of confidentiality
• Ability to learn and thrive in a dynamic, fast-paced, changing environment and manage several tasks simultaneously
• Ability to work independently and as part of a team, to take initiative and demonstrate curiosity, imagination and resourcefulness
• Occasional (paid) overtime is required as part of month-end or year-end accounting cycles

Please forward cover letter (indicating the role and where you saw the position advertised and résumé by Friday, June 2, 2017 directly to:

Cindy Stephenson, Director, Organizational Development
United Way of Winnipeg
580 Main Street, Winnipeg, Manitoba R3B 1C7
Fax: 204-453-6198
Email: careers at UnitedWayWinnipeg.mb.ca
Visit UnitedWayWinnipeg.ca for more information