Hosted by Arctic Co-operatives, Enhancing Business Performance through Co-operative Management Practices is an interactive professional development opportunity focused on strategy and leading thinking in co-operative management coupled with tangible examples of how to translate knowledge into action. CEOs, senior managers, board members and keen staff from credit unions and non-financial co-operatives are encouraged to join this learning and networking event.

Register for Enhancing Business Performance through Co-operative Management Practices

What to Expect:

• A hands-on and practical course that will expand your knowledge of co-operatives. Throughout the course, you are given the opportunity to test concepts, frameworks, and tools on your co-operative.
• Learn how to manage the co-operative equilibrium. The focus is placed on a model that captures the uniqueness of co-operative organizations, building on the dual nature of a member’s usership and ownership. We will address issues of core values and their purpose, the co-operative business model, and balanced scorecard to lead into discussion of a co-operative equilibrium. Emphasis is placed on the alignment from co-op values to key performance indicators. Cases of cooperatives successfully managing partially or totally this equilibrium will be discussed.
• Move from a potential identity crisis to the New Co-operative Paradigm (NCP). The traditional co-operative model is being challenged leading to an identity crisis. A model to better understand this reality will be introduced, taking into consideration both co-operative rules and market rules. In response to this state of crisis, an NCP is being proposed, showing how the emerging market rules can be of great advantage to co-operatives. Examine case studies and deep dive into implementation success stories such as the customer orientation strategy.
• Gain exposure to emerging concepts in the field of management and governance in the context of co-operative enterprises. This course will provide you with tools to better understand the existing culture in your co-operative along with techniques that promote engaged participation by members.

Lead Instructor: Daniel Côté

Executives in Residence: Guest presenters will provide additional diversity into the course content to complement the expertise of the course instructors and participants.

For more information contact cme at smu.ca or visit smu.ca/academics/sobey/enhancing-business-performance