The Women’s Support and Recovery Program Outreach worker is a member of the Women’s Support and Recovery Program Team; and provides direct services to the participants of the Women’s Support and Recovery Program at North End Women’s Centre as well as providing community based support to women living in the community.

Qualifications

Education and Experience

• Post-secondary degree or certificate in the social services field (other combinations of relevant education and experience may be considered).
• Experience providing crisis counselling to women who have experienced addiction; trauma; homelessness; and sexual exploitation.
• Experience working in a community based setting in the North End of Winnipeg and knowledge of inner city challenges is an asset.

Skills and Abilities

• Strong communication skills, both verbal and written.
• Ability to work flexibly in a high stress environment, adapting to the needs of the participants.
• Basic computer skills and administrative skills.
• Knowledge of, and experience working with Indigenous people particularly in terms of the historical context, traditions, teachings as well as the unique barriers Indigenous women face.
• Knowledge of the impacts of poverty, addictions, sexual exploitation, homeless, mental health, and violence on women.
• Knowledge of sexual exploitation and sex trafficking recovery.
• Knowledge of the resources available in the community for women experiencing poverty, homelessness, domestic violence, mental illness, addictions and sexual exploitation.
• Strong organizational, planning, and time management skills.
• Non-judgemental and accepting attitude.
• Ability to deal with crisis situations in an appropriate manner.
• Understanding of and commitment to a strength based and solution oriented approach.
• Knowledge and demonstrated ability to apply trauma informed care, cultural proficiency, and harm reduction principles.
• Ability to work independently and as a team member.
• Ability to follow direction and make decisions within the parameters of the job.

Additional Requirements

• Valid Class 5 license
• Regular access to a safe and reliable vehicle
• Satisfactory Criminal Record and Child Abuse Registry Check

Duties and Responsibilities

Direct Service Responsibilities

• To provide build relationships and provide support to women from the community and participants in the Women’s Support and Recovery Program.
• To empower women to advocate for themselves and to advocate on their behalf when necessary
• To assist women in accessing and connecting to community resources that will help meet their basic needs.
• To provide information, referral, and support to women as needed.
• To act as a role model for women modeling healthy relationships, boundaries, and communication.
• To facilitate community presentations on NEWC programming as needed.

Team Responsibilities

• To participate in weekly team meetings
• To participate in group debriefing sessions and case consultations with Women’s Support and Recovery Program Supervisor.
• To keep apprised of community trends and share information with the Women’s Support and Recovery Team.

Administrative Duties

• To maintain participant files as outlined in the Employee Policy and Procedure Manual.
• To record and submit program statistics to Women’s Support and Recovery Program Manager as outlined in the Employee Policy and Procedure Manual.
• To participate in weekly team meetings.
• To participate in monthly clinical supervision with the Women’s Support and Recovery Program Supervisor.
• To participate in bi-weekly staff meetings.
• To participate in relevant training opportunities as required.
• To participate in annual performance reviews.
• To attend community events and meetings and to sit on community committees as appropriate.
• To cover (1) phone shift per month (if needed).
• Other duties as assigned, consistent with this job description and approved by Centre policies, procedures, program manager and Executive Director.

Job Status: Full Time, Term (Sept 2019 to March 31, 2020)
Hours: 37.5 hours/week (days/evening/weekend shifts)
Closing Date: July 29 2019 at 8:30am
Start Date: Sept 2019
Salary Range: $18 - $23/ hour

Resumes and a cover letter may be submitted by email, mail, fax, or dropped off:

Tracy Wark, Women’s Support and Recovery Supervisor
North End Women’s Centre 394 Selkirk Avenue, Winnipeg, MB R2W 2M2
Fax: 204-415-4672 Email: tracyw at newcentre.org

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