Job Title: Work at Home Information & Referral Data Entry Specialist
Job Type: Full-time Term until March 26, 2021

211 Manitoba: 211 Manitoba is a web-based resource designed to help people find health, government or social services close to home when they aren’t sure where to start. It is a partnership between Volunteer Manitoba and United Way Winnipeg. To visit 211 MB, go to www.mb.211.ca.

Job Summary: Reporting to the 211 Manager, the Information & Referral Data Entry Specialist is responsible for the collection and entry of information on human services in Manitoba for 211 Manitoba’s community services information database.

Duties and Responsibilities:

• Maintains 211 Manitoba’s community services information database by:
  • Identifying resources that require updating
  • Connecting with the appropriate contact person for each resource
  • Requesting relevant and up to date information, by telephone or electronically
  • Collecting information from relevant print and electronic sources
  • Creating and updating resource records in the database, through data entry
  • Other duties as assigned

Skills and Experience

• Comfortable working with online databases, including knowledge of database structure
• Excellent oral and written communication skills
• Proven interpersonal skills and commitment to superior service.
• Strong organizational skills including the ability to manage and follow up on requests for data
• Detail-oriented and able to meet deadlines and multi-task
• Proficient in the most recent version of Microsoft Office, including word processing and spreadsheets.
• Excellent computer skills with accurate keyboarding. Previous data entry experience is required.
• Demonstrated ability to work independently with minimum supervision, and also collaboratively and cooperatively as part of a team.
• Ability to work effectively in a work-from-home setting and has access to wi-fi.
• Knowledge of community services in the Province of Manitoba

Qualifications

• Community College diploma in Library and Information Technology, human services or equivalent combination of training/experience or education

Apply

• Please email your resume and cover letter to 211jobs at volunteermanitoba.ca by August 7, 2020

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