About the Position

Spence Neighbourhood Association is looking for a highly motivated individual, to manage the front desk and office for our 615 Ellice Avenue site, as well as work with our Skills Bank and ID program.

This is a 30-32 hour a week position. Wage will be determined according to relevant experience (between $13-$14/hour)

The 615 Ellice office is a busy place with community members coming in to access a variety of resources from the different programs offered by SNA. The chosen candidate will be the first contact with community members, so the ability to be resourceful and supportive is a major asset.

Duties include:

Skills Bank

• Receive and record requests for odd jobs
• Book and coordinate jobs for workers
• Issue cash requests for payment
• Assist with workers’ pay days
• Maintain Skills Bank data base
  • enter and update new workers
  • enter the evaluation of the worker for each job

ID Program

• Verify clients’ address
• Enter client information into data base
• Assign cheque pick up date
• Provide document application for clients
• Assist with cheque pick up

Front Desk/ Office Manager

• Answer phones-direct calls through to proper channels and answer questions
• Assist community members with resources
• Morning set up of office and shut down in the evening
• Upkeep and update of employment and training board
• Supervise and coordinate office cleaning/maintenance at 615 Ellice
• Order office supplies for 615 Ellice

Required Skills

• Excellent communication and organizational skills
• Supportive and encouraging with community members
• Ability to prioritize and problem solve in fast paced environment
• Experienced and comfortable with office software
• Knowledge of Spence neighbourhood and resources in community

Assets

• Previous experience working with people that have employment barriers
• Knowledge of CED principles
• Conflict resolution skills
• Knowledge of Microsoft Access
• Resident of Spence Neighbourhood
• People person

Submitting an Application:

Deadline for Applications: Friday November 4th at 4pm

Resume with cover letter should be submitted to:

Spence Neighbourhood Association
Attention: Jamil Mahmood
Executive Director
Spence Neighbourhood Association
615 Ellice Ave Ph 783 8607 Fax 775 1802
430 Langside Ph 986-5467 Fax 986-7092
e-mail: jamil@spenceneighbourhood.org