Education: Completion of college/CEGEP/vocational or technical training

Credentials (certificates, licences, memberships, courses, etc.): Human Services Diploma

Experience: 2 years to less than 3 years

Languages: Speak English, Read English, Write English

Work Setting: Community or neighbourhood centre

Type of Community or Social Service: Education or training

Specific Skills: Obtain information and prepare reports or case histories, Appraise clients' needs or eligibility for specific services, Implement life skills workshops, Assess client's relevant skill strengths and development needs, Conduct follow-up assessments, Resolve conflict situations, Liaise with other social services agencies and health care providers involved with clients, Maintain program statistics for purposes of evaluation and research

Additional Skills: Administrative and office activities, Supervise staff, trainees or volunteers

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure

Transportation/Travel Information: Own transportation, Valid driver's licence, Public transportation is available

Ability to Supervise: 16-20 people

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning