The Community Connectors are responsible for creating a welcoming and safe environment for all users. This position reports to the Community Coordinator. This is a dynamic position that includes ensuring that Merchants Corner is a welcoming and safe place for all who enter.

Responsibilities and tasks

• Act as an ambassador for the community
• Ensures that all people who enter Merchants Corner Inc are greeting in a welcoming and friendly manner.
• Answering questions about MCI programs and services
• Assist in MCI community events
• Secure premises and personnel by patrolling property
• Minor conflict resolution
• Opening and closing the building each day
• Complete incident reports as needed
• Obtains help from WPS when required
• Monitoring building activity
• Completes special projects specific to the function of the organization or as directed by the Community Coordinator
• Perform other duties as assigned by the Community Coordinator

Education and Background

• Non-Crisis Intervention Training
• Mental Health First Aid
• First Aid - Minimum one-year experience with neighbourhood/community patrols
• One – two years of Customer Service experience

Knowledge, Skills and Abilities

• Knowledge of North End
• Experience in conflict resolution
• Strong communication skills
• Good follow through and demonstrated delivery on project objectives
• Ability to work independently
• Excellent computer skills with proficiency in Microsoft Office applications, including Publisher, and/or Creative Suite.

Merchants Corner Inc. practices employment equity. If you identify as a woman, Indigenous person, person with a disability, and/or person of colour, or reside in the North End, please indicate that in your cover letter.

Please forward resume and cover letter to Dawn Sands, email: dawn at necrc.org. Closing Date February 20, 2018.

Website: www.themerch.ca