The Women¡¦s Support and Recovery Program Supervisor is a member of the Women¡¦s Support and Recovery Program Team; supervises staff within Women¡¦s Support and Recovery Program; and provides direct services to the participants of the Women¡¦s Support and Recovery Program at North End Women¡¦s Centre.

Qualification

• Post-secondary degree or certificate in the social services field (other combinations of relevant education and experience may be considered).
• Minimum two (2) years of experience providing operational direction and supervision.
• Experience working in a community based setting in the North End of Winnipeg and knowledge of inner city challenges is an asset.
• Minimum (3) years of experience working with women in a residential setting.
• Experience working in cross-functional team.

Skills and Abilities

• Strong leadership, coordination and supervisory skills.
• Strong consultative and conflict management skills.
• Strong time management, organizational, decision making, and problem solving skills.
• Excellent communication skills, both verbal and written.
• Highly motivated and self-directed with the ability to work on multiple tasks, adjust quickly to shifting priorities, meet deadlines, exercise good judgment, and handle pressure situations.
• Ability to demonstrate a positive attitude, a sense of humour, energy, and a high degree of initiative and flexibility within a professional setting.
• Strong computer skills and experience in related software, including proficiency in Word, Excel and Access.
• Knowledge of, and experience working with Indigenous people particularly in terms of the historical context, traditions, teachings as well as the unique barriers Indigenous women face.
• Knowledge of the impacts of poverty, addictions, sexual exploitation, homelessness, mental health, and gender based violence.
• Knowledge of the resources available in the community for women experiencing poverty, homelessness, gender based violence, mental health, addictions and sexual exploitation.
• Non-judgemental and accepting attitude.
• Ability to deal with crisis situations in an appropriate manner.
• Understanding of and commitment to a strength based and solution oriented approach.
• Knowledge and demonstrated ability to apply trauma informed care, cultural proficiency, and harm reduction principles is an asset.
• Provides support in delivery of HR functions, including performance appraisal, training and development.
• Knowledge of financial management.
• Knowledge of evaluation processes and data collection.

Additional Requirements

• Valid Class 5 license
• Regular access to a safe and reliable vehicle
• Satisfactory Criminal Record and Child Abuse Registry Check

Duties and Responsibilities

Supervisory Responsibilities

• To support, mentor, and provide guidance to the Women¡¦s Support and Recovery Program Team.
• To provide day to day supervision to certain members of the Women¡¦s Support and Recovery Program Team ensuring they are adhering to all policies and procedures within the Employee Policy & Procedure Manual.
• To initiate and conduct annual performance reviews for certain members of the Women¡¦s Support and Recovery Program Team.
• To attend community events and meetings and to sit on community committees as determined in consultation with the program manager.
• To research, create, and maintain all Women¡¦s Support and Recovery Program modules in consultation with Program Manager.
• To develop, monitor, and ensure adherence to the service delivery policies and procedures in consultation with the Program Manager.
• To conduct orientations and trainings with new staff, students, or volunteers within the Women¡¦s Support and Recovery Program as outlined in the Employee Policy and Procedure Manual in consultation with the Program Manager.

Administrative Duties

• To support Program Supervisor to manage staff schedule and arrange coverage for shifts that staff can¡¦t attend.
• To prepare and submit monthly program reports to the Program Manager.
• To oversee and manage public files on the server.
• To manage and distribute petty cash as outlined in the Employee Policy and Procedure Manual.
• To oversee program budget in consultation with the Program Manager and Executive Director.
• To respond to facilities maintenance and vehicle maintenance in consultation with the Program Manager and Director of Operations.

Job Status: Full Time, Term (June 2019 ¡V March 31, 2020 with possibility of extension)
Hours: 37.5 hours/week (some evenings may be required)
Closing Date: May 6, 2019 at 8:30 am
Start Date: June 2019
Salary Range: $22-$28 per hour

Resumes and a cover letter may be submitted by email, mail, fax, or dropped off:
Claudia Brugger, Women¡¦s Support and Recovery Program Supervisor
North End Women¡¦s Centre
394 Selkirk Avenue, Winnipeg, MB R2W 2M2
Fax: 204-415-4672 Email: claudia at newcentre.org

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