The Clinical Manager is a member of the Leadership Team at the North End Women’s Centre; provides clinical supervision to the counsellors within the North End Women’s Centre.

Qualifications

• Post-secondary degree or certificate in the social services field (other combinations of relevant education and experience may be considered).
• Minimum two (2) years of experience providing operational direction and supervision. Providing clinical supervision is an asset.
• Minimum three (3) years of experience providing long term, short term, and/or crisis counselling to women who have experienced addiction; trauma; homelessness; and sexual exploitation.
• Experience in the development, organization, and facilitation of groups and programs for women of diverse backgrounds.
• Experience working in a community based setting in the North End of Winnipeg and knowledge of inner city challenges is an asset.
• Minimum (3) years of experience working with women in a residential setting.
• Experience working in cross-functional team.
• Strong leadership, coordination and supervisory skills.
• Strong consultative and conflict management skills.
• Strong time management, organizational, decision making, and problem solving skills.
• Excellent communication skills, both verbal and written.
• Highly motivated and self-directed with the ability to work on multiple tasks, adjust quickly to shifting priorities, meet deadlines, exercise good judgment, and handle pressure situations.
• Ability to demonstrate a positive attitude, a sense of humour, energy, and a high degree of initiative and flexibility within a professional setting.
• Strong computer skills and experience in related software, including proficiency in Word, Excel and Access.
• Knowledge of, and experience working with Indigenous people particularly in terms of the historical context, traditions, teachings as well as the unique barriers Indigenous women face.
• Knowledge of the impacts of poverty, addictions, sexual exploitation, homeless, mental health, and violence on women.
• Knowledge of a variety of different counselling styles and techniques.
• Knowledge of addictions recovery and relapse prevention planning.
• Knowledge of sexual exploitation and sex trafficking recovery.
• Knowledge of the resources available in the community for women experiencing poverty, homelessness, domestic violence, mental illness, addictions and sexual exploitation.
• Non-judgemental and accepting attitude.
• Ability to deal with crisis situations in an appropriate manner.
• Understanding of and commitment to a strength based and solution oriented approach.
• Knowledge and demonstrated ability to apply trauma informed care, cultural proficiency, and harm reduction principles is an asset.
• Provides support in delivery of HR functions, including performance appraisal, training and development.
• Knowledge of evaluation processes and data collection.

Additional Requirements

• Valid Class 5 license
• Regular access to a safe and reliable vehicle
• Satisfactory Criminal Record and Child Abuse Registry Check

Duties and Responsibilities

Supervisory Responsibilities

• To support, mentor, and provide guidance to counsellors and support staff.
• To monitor the intake waitlist and ensure the counsellors are maintaining required caseload/occupancy.
• To attend community events and meetings and to sit on community committees as determined in consultation with the Director of Programs.
• To research, create, and maintain all Program modules in coordination with program managers.
• To develop, monitor, and ensure adherence to the service delivery policies and procedures in consultation with the Director of Programs.
• To conduct trainings with new staff, students, or volunteers in coordination with the program managers and consultation with Director of Programs.

Direct Service Responsibilities

• To provide intakes in coordination with an intake team.
• To act as a role model for women modeling healthy relationships, boundaries, and communication
• To facilitate community presentations on NEWC programming as needed.

Administrative Duties

• To audit participant files as outlined in the Employee Policy and Procedure Manual.
• To prepare and submit monthly program reports to the Program Manager.

Job Status: Full Time, Term (until March 31, 2021 with possibility of extension)
Hours: 37.5 hours/week (8:30-4:30); some evenings may be needed
Closing Date: Monday, February 3, 2020 at 4:00pm
Start Date: TBA (February/March 2020)
Salary Range: $26-$35 per hour

Resumes and a cover letter may be submitted by email, mail, fax, or dropped off:

Tammy Hansen, Director of Programs
North End Women’s Centre
394 Selkirk Avenue, Winnipeg, MB R2W 2M2
Fax: 204-415-4672 Emai: tammy at newcentre.org

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