Summary of Function:

This Settlement Counselor’s position serves refugees facing complex life situations that impede integration. Working as part of a team, the Settlement Counselor facilitates the successful settlement and integration of refugees through comprehensive needs assessment, resource provision and supportive referrals.

Key Responsibilities

• Maintain client files and records in EMCN NewOrg and iCARE database in accordance with CIC Funder requirements
• Create and submit reports to the Settlement Counselor Coordinator according to funding agreement
• Ensure that all written documentation is professional, complete, accurate, well-formatted and grammatical
• Collaborate with EMCN service delivery staff and community partners to identify individuals and families that could benefit from this program
• Plan individual supports and group activities to achieve the goals of the project
• Treat all participants and clients with dignity and patience in order to listen deeply to give thoughtful service
• Provide comprehensive settlement needs assessment completed through intake interviews, along with development of settlement plan for each client based on identified needs and barriers
• Provide holistic information, supportive referrals, or advocacy services for refugees as needed
• Work as part of a holistic team with other members of EMCN settlement services staff in the provision of services for immigrant and refugee families
• Accompany vulnerable clients to referral appointments

Qualification requirements:

• Working understanding of the complexities of immigrant settlement issues; including housing, health, employment, and family dynamics
• Working knowledge of comprehensive, up-to-date information about resources to meet the settlement needs of refugees with complex circumstances
• Relevant undergraduate degree or diploma, or equivalent combination of education and experience in Social Work or related human services fields (human ecology, education, psychology, family support work or related fields)
• RSW designation if eligible
• Three or more years of experience practicing in the social work field
• Experience working in multi-disciplinary and collaborative environment
• Demonstrated cultural sensitivity and strong commitment to providing quality services to newcomers
• Experience/facility with MS Office computer applications
• Proficiency in both official languages is an asset, as is fluency in other languages
• Some evening or weekend work may be required for group facilitation and follow-ups
• Possess a valid class 5 driver's license and own a reliable vehicle with appropriate insurance coverage for work
• Knowledgeable and abides by FOIP regulations
• Understands and adheres to professional code of ethics

Skills required:

• Excellent interpersonal skills with ability to function in a multicultural environment
• Strong English communication skills
• Ability to work productively with a team
• Excellent organizational skills
• Excellent computer skills

Application letters with resumes should be sent to:

Toyin Fatona, Human Resources Coordinator tfatona@emcn.ab.ca
Edmonton Mennonite Center for Newcomers (EMCN)
11713 – 82 Street
Edmonton, AB. T5B 2V9

Deadline for submission of applications: Thursday, 12th December, 2013 at 4:30pm.

Only applicants selected for interviews will be contacted.