Organization & Program Description
North York Community House is committed to working with individuals, groups and neighbourhoods to address the issues that are of concern to them. Delightfully Yours Catering Services (“DY”) is a new social purpose enterprise (SPE) initiative that developed organically from North York Community House's multicultural community kitchen program. Delightfully Yours Catering Services, nurtures leadership at all levels through a ‘stepping stone’ model that creates opportunities for newcomers (participants-in-training) to build on their culinary skills and experience, and gain paid employment in the food related services sector.
Position Summary
The Catering Coordinator & Culinary Skills Trainer position reports to the Program Manager and is responsible for overseeing the Delightfully Yours Catering Service’s daily operations such as: dealing with potential customers; preparing and cooking food orders; hiring cooks and assigning work schedules; and buying ingredients and kitchen supplies. Planning and delivering on-going culinary skill development training sessions; monitoring food preparations activities; ensuring timely service delivery of food orders to guests and maintaining inventory.
Main Tasks & Responsibilities:
Daily Kitchen Operations
- Monitors and controls resources, places orders and receives deliveries
- Conducts monthly inventory and checks for accuracy
- Works with various vendors on pricing, invoicing and product quality
- Monitors and controls resources, food preparation and tests cooked food
- Monitors compliance with health and fire regulations; evaluates information to determine compliance with standards
Culinary Employment & Skills Development Training
- Develop/adapt curricula and facilitate training sessions for Culinary Training Program.
- Deliver on-going kitchen and culinary training sessions to culinary employment program participants.
- Monitor trainees learning, evaluate level of skills attained and write reports to Project Lead staff per funder requirements.
- Work with project team to update and implement business, marketing and communications plan for social purpose enterprise (DY).
- Build and maintain relationships with key stakeholders and staff to market and promote DY
Supervision of SPE Personnel
- Schedules participants/trainees and assigns duties.
- Organizes, plans and prioritizes work to develop and meet catering goals
- Trains and instructs all participants on processes, procedures and proper food handling
- Guides, directs, and motivates participants, setting and monitoring performance standards
- Establishes standards for personnel and customer service
- Conducts performance reviews for all permanent and on-call participants
- Assist Project Lead in selecting program trainees and in hiring process of new cooks.
Team Collaboration
- Attends team and committee meetings as required
- Prepare project reports on monthly basis and/or as required
- Works as a team with other staff, including managers, supervisors and departments
- Participate and contributes to planning and executing agency special events
Required Qualifications:
Education
- Minimum High School Diploma with 3 years of food management/catering environment experience; or: College degree on Hospitality Management Certificate and a minimum of 2 years experience in food management/catering environment.
- Certificate and License Requirements: Food Handling Certificate
- Experience working with social enterprise/social purpose enterprise initiatives an asset.
Experience and Skills
- Experience coordinating several activities or projects at one time, required
- Experience assisting with recruitment, hiring, and training of cooking staff, preferred
- Positive collaborative approach when working in a team environment to achieve the goal of the Social Purpose Enterprise
- Must be assertive, fair, consistent and courteous when dealing with participants, co-workers and customers.
- Must be self-starter, punctual, and highly organized
- Able to make sound decisions and handle adverse situations.
- Initiative to work independently and meet deadlines
- Ability to keep accurate records and complete necessary business documentation
- Ability to properly and safely operate field equipment
- Valid driver's license and access to vehicle, a positive asset
- Skills in Microsoft Office including Word, Excel, and Outlook
Other Requirements:
- Ability to work a flexible schedule that includes some evening and weekend hours, as required
- Will require regular travel within North York/northwest Toronto
- A successful clearance of criminal record verification will be required
To apply, please submit your resume by: Wednesday, February 12th, 2014 at 4:00 pm.
Please fax, e-mail or mail your cover letter and resume to:
Hiring Committee, Catering Coordinator & Culinary Skills Trainer
North York Community House, 700 Lawrence Avenue West Suite 226,
North York, ON M6A 3B4; Fax: 416-784-2042 - Email: employment@nych.ca
Only those candidates selected for interviews will be contacted. No phone calls, please.
