The North End Community Renewal Corporation Is committed to equity and inclusion. NECRC has increased responsiveness to Indigenous peoples by promoting a workforce representing the North End community that we serve. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture.

AREAS OF RESPONSIBILITES – The essential functions include but are not limited to:

The Receptionist will be responsible for greeting participants and community members entering the centre, providing information on NECRC – Citizens’ Bridge programs, directing them to appointments or resource services, both internal and external.

Receptionist obtains and processes preliminary participant intake information. Provides general administration support to all Citizens’ Bridge staff, including but not limited to booking participant appointments, preparation of documents, general correspondences, filing sorting and distributing mail, gathering and recoding of daily intake information and centre related stats tracking.

Maintains Centre’s employment and community resource boards, ensuring all resources remain stocked and organized. Prints and post job ads, public notices, training information, and other community support resource information.

High school graduate or equivalent < >Knowledge of community resources for people experiencing poverty  Familiarity with North End communities and marginalized communitiesUnderstanding of a trauma informed approached to both participants and staff is always requiredMust be a self-starter who is highly organized, able to prioritize and is highly flexible/adaptiveMust have excellent computer skills, including MS Office, Work, Excel and OutlookStrong understanding of Google Calendar and associated resourcesStrong time management skillsProficient in keyboarding – 35-40 wpmMust be able to diffuse confrontational individuals that may enter the Centre

Demonstrated adaptability and versatility in a changing work environment < >Ability to assess situations, determine the importance, urgency and risks, and to make clear decisions Assists with participants/employer concerns and issues, referring to Programs Manager when neededProvides input at monthly team meetings Adheres to all PHIA and FIPPA guidelines

Understanding of ethical practices and standards in the field and a practice consistent with the values of NECRCMaintains confidentiality of participants and staffRefer and connect participants to additional supportsPreforms participants follow-up when directed by staffMaintains office supplies

Ensure the tracking of participants intake dataDocument and share resources and information with participants and staffPrepares and tracks petty cashPrepares and tracks cheque requisitionsMonitors and directs incoming and outgoing mailMaintain accurate and confidential electronic and file records, including statisticaldataMaintains overall staff calendars

Knowledge of the North End and inner-city communities  Strong verbal and written communication skills Demonstrated ability to work in teams with professionals and volunteersAbility to maintain calm demeanor under stressAbility to work in hectic environment in office and on siteIndependent, organized, with strong initiativePublic speaking through presentations and display tablesVehicle and Driver’s License an assetsimone@necrc.org.

Resumes without a cover letter will not be considered.

Thank you for your application, applicants considered for the position will be contacted.